COVID-19 Update

IMPORTANT Message from Dr. Elfman

May 11, 2020

Elfman Orthodontics will remain CLOSED until Further Notice

To our valued Patients and Families of Elfman Ortho,

We hope this email finds you healthy and safe!
As a precaution to safeguard the health and well-being of our patients, family and staff members, we will be following the
CDCrecommendations.

Please understand that this decision is to protect you and your family following the guidelines from the CDC and other leading medical and dental institutions.

Although the office is officially closed, Dr. Elfman and staff are here to answer all your questions and concerns via e-mail at:

[email protected].

We will be monitoring and returning e-mails frequently throughout each day. If you would like a call back, include your phone number in your e-mail

We will be contacting YOU to re-schedule appointments when the office is officially open! We may be adding Fridays and Saturdays to help get our patients back on their treatment schedule, so they can flash that new awesome SMILE!!

Please do not email about re-scheduling appointments at this time

If you have an Orthodontic related emergency and experiencing PAIN or DISCOMFORT, please call our emergency pager856-253-1177 and enter the phone number to call you back

IMPORTANT TREATMENT INFORMATION

Remember to wash your hands thoroughly before and after placing rubber bands, retainers or aligners in your mouth

EXPANDERS: If you are currently turning an expander, please STOP. We will evaluate the continuation of turning at your next appointment

ELASTIC WEAR (Rubber bands): STOP wearing your rubber bands. We will re-evaluate your progress at your next visit

INVISALIGN: If you are in need of your next set of aligners PLEASE email us at [email protected] so we can arrange a pick up time for you. If you have enough aligners to get you through till our Re-Open date, please continue your aligner wear as normal.

SEPARATORS (spacers): If you have separators, you may remove them with clean tweezers (clean with alcohol). You may also allow the spacers to remain or let them fall out on their own.

BROKEN (LOOSE) BRACKETS OR BANDS: Leave as is if not problematic. Try to reposition if causing discomfort, or use orthodontic wax. As a last resort, try to remove the bracket by undoing the elastic tie around the four tie wings with a clean safety pin

POKING WIRE:Try to tuck in the poking end with a pencil eraser, or replace the wire into the tube or bracket with clean tweezers. You can also use orthodontic wax. As a last resort, you can clip the wire with clean nail or wire clippers

Due to the office's ability to only see TRUE emergency patients we would like our patients to be mindful of their
Brace Friendly Diet to Avoid Broken Braces!

We will not be able to fix broken brackets and loose bands at this time so it is imperative to eliminate sticky, chewy foods, including gum, from your diet to help keep your treatment on track and prevent problems!

Foods to Avoid graphic

Please keep up with good dental hygiene habits and brush above and below your brackets!
It is so important to keep your braces and teeth clean to minimize cavities, gum disease and scarring

We want to see lots of great hygiene grades at your next visit :)

Brushing instructions graohic

IMPORTANT PAYMENT INFORMATION

If you are experiencing financial hardships due to Covid-19 please contact us and we will work with you, and extend your contract. Our patients and their families are very important to us and we are here to help the best we can!

To stay on track with your orthodontic contract, we are still accepting payments:

AUTO PAY:  Automatic payments will remain unchanged and continue to be withdrawn from your listed credit card or bank account, unless you instruct us not to. The next auto charge date is set to occur 4/15/2020

CHECKS:  You can still mail a check to the office

ONLINE:   You can make payments through a credit card or ACH withdrawal from your bank account through our online portal, located at the top right corner of our web page

Thank you in advance for your patience and understanding in allowing us to provide the safest office environment possible under these challenging circumstances!


We truly miss our Elfman Ortho family of patients and wish everyone good health and safety! We will be in touch with future updates and look forward to seeing you again soon!

Dr. Elfman and Staff